Provision of Caseworkers for Remote Processing of Benefits

The Council is seeking to appoint one company to a call off contract period of 3 years (with an option to extend for a further 2 years) to provide off site processing resource for Benefits (Housing and Council Tax Reduction). The contract will provide the Council with additional resources if and when required to address work pressures so as to minimise the impact on service delivery.

Additional information: All tender documents are accessible via the Council's etendering portal: https://procontract.due-north.com/Login

Interested suppliers must register on the portal to view the documentation and all queries relating to this tender must also be sent via the portal.