# Customer Service Centre Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DVSA - Driver and Vehicle Standards Agency](/buyers/dvsa-driver-and-vehicle-standards-agency/contract-awards)
- Contract winner: [Vodaphone Ltd](/contract-winners/vodaphone/public-sector-contract-awards)
- Award value: £1,295,191
- Tender value: £1,295,191
- Award date: 3 June 2022
- Published: 29 November 2023
- Contract start: 6 June 2022
- Contract end: 5 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 6b8f773f-0795-41d4-a47a-5edb97e62186-702650
- OCID: ocds-b5fd17-4084fb98-a723-4943-b44a-c26db0d95568

## Description

The authority has varied the provision for the telephony solution for the Customer Service Centre Platform\.

## Related contract awards

- [Penetration testing/IT Health Checks 2026](/contracts/ocds-b5fd17-759e7abd-b298-495c-ba18-a5c52bc820c4): DVSA - Driver and Vehicle Standards Agency
- [Software Licences and Maintenance Support](/contracts/ocds-b5fd17-8f533ec2-f58c-4a83-a644-fc2726e99d1b): DVSA - Driver and Vehicle Standards Agency
- [Penetration Testing/IT Health Checks 2026](/contracts/ocds-b5fd17-a8e4106b-c9ac-4a72-9965-5c7c996e74bf): DVSA - Driver and Vehicle Standards Agency
- [WCC - Mobile Voice and Data Services](/contracts/ocds-b5fd17-63055065-b13c-416a-aa4d-ca925a860bc4): Warwickshire County Council
- [Contact centre communication services](/contracts/ocds-b5fd17-d7c04ce8-e106-46e3-9cc6-cc634f210914): WANDLE HOUSING ASSOCIATION LIMITED
- [Mobile Data and Call Provision](/contracts/ocds-b5fd17-5adc186f-4ac4-4efd-8633-fdccf453fb2a): Wigan Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6b8f773f-0795-41d4-a47a-5edb97e62186-702650)