# Contact Centre Conversion

> A sourced UK public sector contract award published by United Lincolnshire Hospitals NHS Trust.

## Key facts

- Buyer: [United Lincolnshire Hospitals NHS Trust](/buyers/united-lincolnshire-hospitals-nhs-trust/contract-awards)
- Supplier: [Netcall Technology Limited](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £91,680
- Tender value: £91,680
- Award date: 31 March 2023
- Published: 27 April 2023
- Contract start: 31 March 2023
- Contract end: 24 March 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: f2b75d95-b485-4a16-b6d5-33d945f337b2-640338
- OCID: ocds-b5fd17-408bd839-ae71-46b4-bb8b-18141e5a4c73

## Description

Requirement to improve contact centre functionality by enhancing the telephone systems ability to queue calls

## Related contract awards

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f2b75d95-b485-4a16-b6d5-33d945f337b2-640338)