# Customer Contact Centre Platform \(MiContact Centre Enterprise\) upgrade with maintenance and support

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [North Lincolnshire Council](/buyers/north-lincolnshire-council/contract-awards)
- Published: 20 August 2020
- Planned start: 1 October 2020
- Planned end: 30 September 2021
- Stage: open_tender
- Procurement category: services
- Notice ID: 7dc97744-d0f5-4643-a34e-54da1d05c217-377050
- OCID: ocds-b5fd17-40ddbbf7-4f1a-4a02-9f52-ada3c42e9eef

## Description

The council is looking to award a contract for the upgrade of our existing customer contact centre platform to the latest version of MiContact Centre Enterprise along with full maintenance and support\.

## Related contract awards

- [GB-Scunthorpe: TPPL North Lincolnshire Council NEPO HGV Lot 5 - 1 x 3\.5t Arbor Hoist \(29623\)](/contracts/ocds-b5fd17-9fc5985a-6ef9-4a5f-ab38-905a8cb6845b): North Lincolnshire Council
- [Lots 1-8 Bus Routes](/contracts/ocds-b5fd17-3771bcb8-167c-45f1-8c76-a741f8343808): North Lincolnshire Council
- [14448 - Killingholme Primary School - Alterations](/contracts/ocds-b5fd17-4ef40a1a-93d8-4d01-93d2-bc6ebad69a7d): North Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7dc97744-d0f5-4643-a34e-54da1d05c217-377050)