Tender notice
Helpdesk systems and support (IS and Facilities)
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer
Public buyer
General Medical Council (GMC)Tender valueNot disclosed
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase