# IT Services Assistant

> A sourced UK public sector contract award published by Surrey County Council.

## Key facts

- Buyer: [Surrey County Council](/buyers/surrey-county-council/contract-awards)
- Supplier: [ICS\.AI LTD](/suppliers/ics-ai/public-sector-contract-awards)
- Award value: £54,410
- Tender value: £106,410
- Award date: 30 June 2021
- Published: 30 November 2022
- Contract start: 1 July 2021
- Contract end: 26 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 8624cea0-995c-4d93-a4a8-a2800c8a63a7-595072
- OCID: ocds-b5fd17-42427d91-093d-4b90-8579-33eb23c44dc4

## Description

AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs\. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8624cea0-995c-4d93-a4a8-a2800c8a63a7-595072)