# Contact Centre Workforce Management Solution

> A sourced UK public sector contract award published by INFORMATION COMMISSIONER'S OFFICE.

## Key facts

- Buyer: [INFORMATION COMMISSIONER'S OFFICE](/buyers/information-commissioner-s-office/contract-awards)
- Supplier: [GCI Network Solutions Ltd](/suppliers/gci-network-solutions/public-sector-contract-awards)
- Award value: £602,571
- Tender value: £602,571
- Award date: 29 July 2022
- Published: 19 October 2022
- Contract start: 25 July 2022
- Contract end: 24 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7c71b3d0-6ea2-464d-8a4b-fef5ba8059c4-582147
- OCID: ocds-b5fd17-424cad17-1ae3-4c0b-881e-27a107f2127d

## Description

Call Off from CCS framework Network Services \(RM3808\) Workforce Management Solution for ICO contact centre

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c71b3d0-6ea2-464d-8a4b-fef5ba8059c4-582147)
