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Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council

£17,826,556

services

Contract Details

Tender Value
£26,196,645
Stage
Live
Published
Awarded

Timeline

Awarded
Disclosed
Start
End

Description

Awarded Contract - the contract has been awarded to Serco Limited Hertfordshire County Council has awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The initial call-off period will be for 4 years with the option to extend for two periods of up to 12 months each. The contract value range stated above in Section 1 allows for the two x 12 month extension periods.

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