# Development and Design Services: Website, collections online, ticket purchase path &amp; Customer Relationship Management \(CRM\)

> A sourced UK public sector contract award published by Museum of London.

## Key facts

- Buyer: Museum of London
- Supplier: [Torchbox Ltd](/suppliers/torchbox/public-sector-contract-awards)
- Award value: £460,000
- Tender value: £460,000
- Award date: 5 September 2023
- Published: 29 December 2023
- Contract start: 29 December 2023
- Contract end: 30 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 4a67c5d9-fd0c-4cee-bb23-0e9786708198-710444
- OCID: ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca

## Description

As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM\. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier\(s\) to deliver these services, either wholly or in parts\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4a67c5d9-fd0c-4cee-bb23-0e9786708198-710444)
