# Managed Telephony

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [University of Lincoln](/buyers/university-of-lincoln/contract-awards)
- Contract winner: [Softcat](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £453,624
- Tender value: £453,624
- Award date: 31 March 2023
- Published: 4 April 2023
- Contract start: 1 April 2023
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 5bfe323d-b530-4d3a-bee9-b75cfed36dc2-631892
- OCID: ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8

## Description

This procurement exercise was conducted using the G-Cloud 13 framework, to appoint a provider that would be able to offer the University a Cloud based Managed IP Telephony services solution\. The solutions integrates with Microsoft Teams, offering flexibility in design and scale that would allow the University to meets its changing requirements and that could be adapted, and scaled, to also facilitate its clearing requirements each year\. The service solution offers a global PSTN \(public switched telephone network\) access via a voice for Microsoft Teams integration\. This will Increase productivity and offer a full communications solution, including telephony, voicemail, video calls, conference calls, data sharing, online meetings, call recording, customer analytics, internet fax etc\. The call plans, per user per month, can be adapted and offer UK local, national and mobile numbers, which can be flexible to the University's design and need\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5bfe323d-b530-4d3a-bee9-b75cfed36dc2-631892)