# Information, Advice and Guidance Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Southend-on-Sea Borough Council](/buyers/southend-on-sea-borough-council/contract-awards)
- Published: 12 November 2021
- Planned start: 1 April 2022
- Planned end: 31 March 2032
- Stage: open_tender
- Procurement category: services
- Notice ID: fc6872f9-f90d-4cf6-b10d-07fbcfcb706a-485462
- OCID: ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d

## Description

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance \(IAG\) Services in Southend-on-Sea\. The service must be based around the following key considerations to effectively meet the needs of the Council's residents • Information: provide factual, current, and impartial information to clients • Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action\. • Guidance: defining and providing routes which assist clients to reach their requirements The services must be flexible to meet Southend-on-Sea Borough Councils residents' needs and arising trends\. The Council is conducting an open tender procedure\. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider\. The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof\. The tender documents can be accessed on Proactis with the reference DN577579 https://procontract\.due-north\.com/

## Related contract awards

- [Provision of an eSourcing and Contract Management system via CSS RM1557\.14 G-Cloud Framework \(Lot 2: Cloud Software\)](/contracts/ocds-b5fd17-b2986fb6-0b8d-4c88-bd2c-2e2f0fdd5038): Southend-on-sea Borough Council
- [The Continuation of Pre-Construction Activities and the Provision of Early Works - Leigh Port Regeneration via SCAPE Civil Engineering Generation 3 Framework](/contracts/ocds-b5fd17-88197e76-81dd-4643-92cd-e085510e3238): Southend-on-sea Borough Council
- [Provision of a Choice Based Lettings and Homelessness System](/contracts/ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1): Southend-on-sea Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fc6872f9-f90d-4cf6-b10d-07fbcfcb706a-485462)