# Customer Satisfaction System

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Barnsley Metropolitan Borough Council](/buyers/barnsley-metropolitan-borough-council/contract-awards)
- Tender value: £80,000
- Published: 18 November 2016
- Planned start: 6 November 2016
- Planned end: 1 December 2019
- Stage: open_tender
- Procurement category: services
- Notice ID: c8792d21-dc96-4a5b-9570-2c0672a3fa14-111358
- OCID: ocds-b5fd17-45b1948f-adca-11e6-9901-0019b9f3037b

## Description

Barnsley MBC is looking to procure a Customer Satisfaction tool that will support feedback and satisfaction levels for all access channels\. We are looking for a provider who has the skills to meet the specification\. Barnsley Council would like to invite quotes from organisations that are able to provide Customer Satisfaction system to integrate with all access channels\.

## Related contract awards

- [Attendance monitoring for SEND \(SSA &amp; Post 16\)](/contracts/ocds-b5fd17-10b8876e-2605-4200-be5d-e6973bb7ec31): Barnsley Metropolitan Borough Council
- [SAP Licensing Management](/contracts/ocds-b5fd17-f705ed79-9a6c-4847-aaf8-08e41f5d8b97): Barnsley Metropolitan Borough Council
- [Provision of Attendance Monitoring Service](/contracts/ocds-b5fd17-968c5ec6-4b50-4a28-bf0e-09ed46ab3993): Barnsley Metropolitan Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c8792d21-dc96-4a5b-9570-2c0672a3fa14-111358)
