# Provision of SAP Support Services

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Warrington Borough Council](/buyers/warrington-borough-council/contract-awards)
- Tender value: £400,000
- Published: 13 September 2018
- Planned start: 1 September 2018
- Planned end: 30 September 2020
- Stage: pre_procurement
- Notice ID: 738ff378-9d6f-428d-a9a7-57b685eeab94-240632
- OCID: ocds-b5fd17-45dfb7f6-02c4-4a43-9584-8fdc10665aaf

## Description

A SAP support service that includes \(but not limited to\): - Providing general SAP consultancy advice and guidance; - Resolving SAP related support calls; - Project related activities, upgrades, enhancements; - Delivering SAP solution workshops or end user training; - Enhancing the Council's SAP system to match the changing needs of the Council; - Acting as a reserve to the Council's in-house team to cover high demand, holidays, sick leave or internal knowledge gaps; - Undertaking changes to system configuration to fit business requirements; - Working with SAP on program code issues\.

## Related contract awards

- [Local EV Infrastructure \(LEVI\) Pilot Scheme](/contracts/ocds-b5fd17-6f537736-710d-422d-a308-93a767a3e42e): Warrington Borough Council
- [Provision of Housing Management System](/contracts/ocds-b5fd17-f255d6c9-32fa-4f2c-8f3a-602ee94eef18): Warrington Borough Council
- [SAP Data Archiving Services](/contracts/ocds-b5fd17-dceaaec9-429e-475d-97f8-0c0f91c35579): Warrington Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/738ff378-9d6f-428d-a9a7-57b685eeab94-240632)