# Microsoft Direct Routing Carrier Services and Contact Centre Services

> A sourced UK public sector contract award published by University of Cumbria.

## Key facts

- Buyer: [University of Cumbria](/buyers/university-of-cumbria/contract-awards)
- Supplier: [Charterhouse Voice &amp; Data Ltd](/suppliers/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £291,844
- Tender value: £291,844
- Award date: 23 February 2026
- Published: 23 February 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 03a51a7e-93ba-4415-8130-02e696e042a3-885312
- OCID: ocds-b5fd17-464e01da-fb65-49db-8507-44771035380d

## Description

The University of Cumbria require Cloud based software and maintenance for Telephony and Contact centre

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/03a51a7e-93ba-4415-8130-02e696e042a3-885312)
