# Provision of Research into Rail Passenger Experiences of Disruption Handling

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Department for Transport : Department for Transport
- Contract winner: [ACCENT MARKETING AND RESEARCH LIMITED](/contract-winners/accent-marketing-and-research/public-sector-contract-awards)
- Award value: £59,856
- Tender value: £59,856
- Award date: 10 January 2019
- Published: 6 March 2019
- Contract start: 11 January 2019
- Contract end: 31 March 2019
- Stage: awarded
- Procurement category: goods
- Notice ID: af998476-3f5d-492e-8f31-9b9ecf5d2ff0-274013
- OCID: ocds-b5fd17-470e9f1d-2182-46c2-8d59-5ede1a2d6bc1

## Description

Research into Rail Passenger Experiences of Disruption Handling

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/af998476-3f5d-492e-8f31-9b9ecf5d2ff0-274013)
