# Customer Experience Management system

> A sourced UK public sector contract award published by Wyre Council.

## Key facts

- Buyer: [Wyre Council](/buyers/wyre-council/contract-awards)
- Supplier: [Jadu Creative Limited](/suppliers/jadu-creative/public-sector-contract-awards)
- Award value: £268,978
- Tender value: £200,000
- Award date: 17 November 2025
- Published: 7 January 2026
- Contract start: 6 December 2025
- Contract end: 6 December 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 38367716-695b-40ac-8f05-20b9fa8bbe84-878289
- OCID: ocds-b5fd17-4746b5e4-84c5-468e-ac8c-8f09088acdb8

## Description

Call off through a framework agreement for the council's customer experience management system\. Contract term is for three years with an optional one year extension\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/38367716-695b-40ac-8f05-20b9fa8bbe84-878289)