# University of Derby Online Learning Enquiry Management Outsourcing

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [University of Derby](/buyers/university-of-derby/contract-awards)
- Published: 18 November 2016
- Planned start: 1 March 2016
- Planned end: 31 May 2016
- Stage: open_tender
- Procurement category: services
- Notice ID: b0624291-364d-42aa-aa2c-4b370cb68f7e-86759
- OCID: ocds-b5fd17-477dfed7-adc9-11e6-9901-0019b9f3037b

## Description

UDOL has a five year business growth strategy to achieve a student community of over 9,000 students, and therefore invites suppliers to submit proposals to provide a service for the outsourcing of UDOL’s Enquiry Management\. There are circa 5000 identified enquiries which will be part of the case management portfolio\. The contract term is for an initial 3 months, commencing the 1st March 2016, with an end date of the 31st May 2016 subject to satisfactory performance in the contract delivery of services and market conditions\. Additional information: Is a Recurrent Procurement Type? : No https://in-tendhost\.co\.uk/derby/aspx/

## Related contract awards

- [Simulation Devices and Services](/contracts/ocds-b5fd17-9a59073c-38f1-4fd1-95c4-0c9502dae06b): UNIVERSITY OF DERBY
- [University of Derby - Derby Theatre Extension & Refurbishment](/contracts/ocds-b5fd17-2cb07e46-63c2-44da-a52c-e77e63ac6b04): UNIVERSITY OF DERBY
- [Rubrik Universal Cloud License and Rubrik Cloud Vault](/contracts/ocds-b5fd17-aaaf1e51-cb82-4540-8197-a1cefffbdb53): UNIVERSITY OF DERBY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b0624291-364d-42aa-aa2c-4b370cb68f7e-86759)