# Grand Union Housing Group - Telecare - Call-Monitoring Services - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Procurement For Housing](/buyers/procurement-for-housing/contract-awards)
- Contract winner: Johnnie Johnson Housing Trust Limited
- Award value: £0
- Award date: 20 December 2019
- Published: 22 January 2020
- Contract start: 1 May 2020
- Contract end: 30 April 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 0cb3ccf6-6c7c-49ba-af48-4433268b14a6-338780
- OCID: ocds-b5fd17-48180d5e-1fce-4f00-9d96-fc112f848eff

## Description

Grand Union Housing Group wish to procure a contract with a service provider for the provision of call-monitoring services on a 24/7/365 basis for approximately 6,000 customers which includes properties owned by Grand Union Housing Group \("GUHG"\), privately owned and properties owned by others\. The customer base is broken into three different business areas \(i\) GUHG Life24, \(ii\) Bedford Borough Telecare and \(iii\) Central Bedfordshire Telecare\. It is intended that the contract will run for an initial term of three years, extendable for a further term of 2 years via annual extensions\. The estimated contract value is c\.135 000 GBP per annum \(exc VAT\)\. Procurement for Housing have been appointed by Grand Union Housing Group to facilitate this tendering exercise\.

## Related contract awards

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- [Ability Housing Association - Internal Audit Tender - AWARD](/contracts/ocds-b5fd17-eac087f3-41c8-4bdd-bcd0-1d508353b64d): Procurement For Housing
- [PfH Business Solutions and Supply Management Framework](/contracts/ocds-b5fd17-0ebb1fe2-8949-41b4-bcac-ebc5d0f4e8ab): Procurement for Housing
- [Technology Enabled Care Services Framework \(19-23\)](/contracts/ocds-b5fd17-2b1d572b-96c3-4598-86bc-5a33f61990b8): Northern Housing Consortium Ltd

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0cb3ccf6-6c7c-49ba-af48-4433268b14a6-338780)