# GB-Glasgow: Contact Centre Services

> A sourced UK public sector contract award published by Student Loans Company.

## Key facts

- Buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Supplier: Teleperformance Limited
- Award value: £82,600,000
- Tender value: £82,600,000
- Award date: 17 December 2024
- Published: 15 April 2025
- Contract start: 31 March 2025
- Contract end: 30 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 894c0059-a17a-44a0-8f0c-3909d0a26795-840726
- OCID: ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c

## Description

Provision of an onshore \(UK\) Contact Centre\(s\) providing inbound telephone calls and Live Chat and assessing support will be the primary services required\. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/894c0059-a17a-44a0-8f0c-3909d0a26795-840726)