# Enhancement Package for CRM

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Contract winner: EY Pythagoras
- Award value: £32,652
- Tender value: £32,652
- Award date: 21 March 2022
- Published: 20 April 2022
- Contract start: 22 March 2022
- Contract end: 29 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 157c5221-b3d7-4ce5-9ad1-4f1b52637bff-529932
- OCID: ocds-b5fd17-483a38ca-6693-4fcc-880f-598120b2de28

## Description

A package of enhancements to the existing Customer Relationship Management \(CRM\) system that will further customise the features and capability of the CRM based on experience of using the system\. This will enable UKSR to improve processes, reduce internal bureaucracy and automate reporting functions\.

## Related contract awards

- [Repairs and Fit Out of Cleethorpes Coastguard Rescue Station \(CRS\)](/contracts/ocds-b5fd17-e51258e3-0a14-49ae-a1e1-335b09b3ef68): MCA - Maritime and Coastguard Agency
- [MARITIME & COASTGUARD AGENCY \(MCA\) - HIGHLANDS & ISLANDS MODULAR CRS FACILITIES UPGRADE PROJECT](/contracts/ocds-b5fd17-54c7c7bf-ca13-4d06-8a30-8c19ae4a63ad): MCA - Maritime and Coastguard Agency
- [Facilities Manager](/contracts/ocds-b5fd17-3468d302-4ee1-4c00-9dd0-b9f19301df72): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/157c5221-b3d7-4ce5-9ad1-4f1b52637bff-529932)