Tender notice
Mystery Shopper
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer
Public buyer
MerseytravelTender value£60,000
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
The mystery shopping programme aims to provide qualitative information and evidence to support the organisation’s customer insight including: • Collecting specific feedback on operational issues; • Complementing existing customer feedback; • Informing activities to continually improve services; and • Support the evaluation of Merseytravel’s products and services. * Please be advised this opportunity is invite only