Contract award record
Complaints and Compliments System
Tender value £76,700
Notice details
- Published
- Category
- services
- Buyer region
- Yorkshire and The Humber
- Source
- View official notice
Public buyer and contract winner
Award value£76,770
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Access to Liberty Create / Citizen Hub (Starter Licence) with Complaints, FOI, General Enquiries and 1 RPA Bot, to be used as the interim complaints system for logging and managing all complaints and other case types for the Council.
Additional information: This contract was award via the Council's Best Value Form process as per North Yorkshire Council's Procurement and Contract Procedure Rules.
This is a 1 year contract with the option to extend for a further two 1 year periods (1+1+1)."
Related awards
From this public buyer
- Remediation Works Langbaurgh Mineshaft
£659,464 ·
From this contract winner
- ENHT - Patient Engagement Portal (PEP)
£176,000 ·