# AMCV 322 - Advice, Advocacy & Welfare Benefits Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Shropshire Council](/buyers/shropshire-council/contract-awards)
- Contract winner: Citizens Advice Shropshire
- Award value: £4,637,500
- Tender value: £4,637,500
- Award date: 30 July 2024
- Published: 14 August 2024
- Contract start: 1 October 2024
- Contract end: 30 September 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 29bcecf9-0059-446a-9465-4fcb8dfd9019-777225
- OCID: ocds-b5fd17-49031a8f-1960-4ceb-8e8c-7b16aaf0a009

## Description

This is a contract award notice for a Advice, Advocacy and Welfare Benefits preventative service for adults\. This service is to replace an existing contract\. The Advice, Advocacy and Welfare Benefits \(AAWB\) service will deliver advice and non-statutory advocacy for all adults aged 18\+ across a range of issues which impact on people's wellbeing and will incorporate support for people who need help to be able to navigate the welfare benefits system\. As a guideline, over a 12 month period the current service has delivered advice, advocacy and welfare benefits support to over 9,500 people\. This can be broken down by: •Non-statutory advocacy = 1,900 •Advice = 7,600 people in total •Over 50% of all individual issues are related to Welfare Benefits & Tax Credits The provider will be expected to manage any increase in demand within the contract value\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/29bcecf9-0059-446a-9465-4fcb8dfd9019-777225)