# Market Engagement for IT Service Management Tool for NHS Greater Manchester Integrated Care Board

> A sourced UK public sector contract award published by NHS SHARED BUSINESS SERVICES LIMITED.

## Key facts

- Buyer: [NHS SHARED BUSINESS SERVICES LIMITED](/buyers/nhs-shared-business-services-limited/contract-awards)
- Published: 25 May 2023
- Stage: pre_procurement
- Notice ID: b0c35407-a150-4326-8076-0a8f374c30fa-648256
- OCID: ocds-b5fd17-498de9fc-285d-4bca-ac64-b1c6fe1a2861

## Description

The current IT Service Management \(ITSM\) tool for NHS Greater Manchester is a cloud-based Software as a Service \(SaaS\) solution that enables efficient management of its IT services\. The tool is designed to handle various IT service processes, including issue tracking, request management, device tracking, and user permissions\. The current contract expires in December 2023\. To express interest in this opportunity please download, review and respond to the accompanying Market Engagement Questionnaire at the following link http://discovery\.ariba\.com/rfx/16276433

## Related contract awards

- [IT Health Check Dashboard](/contracts/ocds-b5fd17-91bd862f-7ece-4f11-b8c0-da7166ce8875) — NHS SHARED BUSINESS SERVICES LIMITED
- [ISO27001 Internal Audit Programme](/contracts/ocds-b5fd17-27c91a47-c7df-4a02-a874-34f090ce75a9) — NHS SHARED BUSINESS SERVICES LIMITED
- [Sophos Licenses](/contracts/ocds-b5fd17-61b78406-95c0-4ef6-85a3-1657ef75bc3e) — NHS SHARED BUSINESS SERVICES LIMITED
- [Endpoint port protection and removable media encryption](/contracts/ocds-b5fd17-6125b159-732b-4d27-ad42-f6e43754d3f5) — NHS SHARED BUSINESS SERVICES LIMITED
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CA18389 - Leeds College of Building - Principal Contractor](/contracts/ocds-b5fd17-f21d447a-287f-4a8a-9cfa-904673555d17) — Leeds College of Building
- [Technical Assistance to Embed Renewable Integration in Madagascar Mining Permits](/contracts/ocds-b5fd17-1c6d7c3d-c200-45a2-94b5-6aeb9bef3555) — PALLADIUM INTERNATIONAL LIMITED
- [RA359859 - Security and Fire Maintenance](/contracts/ocds-b5fd17-13d7f711-a8bf-4d42-a0aa-a52f9c8607f3) — NHS Wales Shared Services Partnership \(NWSSP\)

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b0c35407-a150-4326-8076-0a8f374c30fa-648256)