# Contract for "ASK PEOPLE SERVICES"

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Contract winner: [CDW LIMITED](/contract-winners/cdw/public-sector-contract-awards)
- Award value: £62,316
- Tender value: £62,316
- Award date: 9 September 2022
- Published: 13 September 2022
- Contract start: 12 September 2022
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 5f253023-3989-40a6-8477-38a3b4cde33a-570997
- OCID: ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632

## Description

ASK People Services is part of a Digital initiative within the People Service \(formerly HR\) to streamline and modernise the HR function of People Operations and wider People Services\. All People Services enquiries and case management initiation requests are administered and triaged by the AI&amp;G team\. There is an opportunity to implement a HR specific Management Information System \(MIS\) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible\. The proposed solution is intended act as one single source of truth for People Services and its customers\. Additional information: This is a call off contract from HealthTrust Europe ICT Solutions 2019 \(ComIT 2\) Framework Agreement

## Related contract awards

- [Tarmac Call Offs](/contracts/ocds-b5fd17-a27c7014-b4be-433c-be30-d4cc3047792a): Staffordshire County Council
- [IA3213 Staffordshire Children and Young People's Flexible Framework Contract Awards](/contracts/ocds-b5fd17-5edb3b34-46d6-472d-a2ad-5ff332b6a605): Staffordshire County Council
- [For the provision of Transport of Service Users \(Children and Adult Services\) within Staffordshire](/contracts/ocds-b5fd17-21199728-178b-46d9-a0be-317d10b7da43): Staffordshire County Council
- [DDaT26320 - Storage Back Up Solution](/contracts/ocds-b5fd17-f479bba2-9fa0-454c-97c8-0803f9009ef7): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26243- Migration tool](/contracts/ocds-b5fd17-ed5e75b7-a8c1-4c86-822b-5dbb67da0d29): UK SHARED BUSINESS SERVICES LIMITED
- [Citrix Software support](/contracts/ocds-b5fd17-9f184dd8-09f8-4292-8120-07957042b4c2): Cornwall Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5f253023-3989-40a6-8477-38a3b4cde33a-570997)
