# NHS App Contact Center Services

> A sourced UK public sector contract award published by NHS Digital.

## Key facts

- Buyer: [NHS Digital](/buyers/nhs-digital/contract-awards)
- Supplier: Teleperformance Ltd
- Award value: £7,000,000
- Tender value: £7,000,000
- Award date: 7 May 2021
- Published: 17 September 2021
- Contract start: 16 April 2021
- Contract end: 15 June 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 5805ca12-5385-4e47-9973-6183732b7a71-469569
- OCID: ocds-b5fd17-4ac1b6a7-2616-4031-b146-2440e369c477

## Description

Provision of Contact Centre services to support a response to the COVID-19 crisis, specifically mobilisation services for the provision ID & Verification processing and tier 1 technical support services to support the NHS LOGIN & APP VACCINES SCALING SERVICE\. Contact Centre Services \(RM3815\) framework call-off contract\. Contract link: https://atamis-1928\.cloudforce\.com/sfc/p/0O000000rwim/a/4J000000NVeq/7cUZrdJkMDdikodji4NK\_6OzKoHd7KC3jKCCXdSnDf0

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5805ca12-5385-4e47-9973-6183732b7a71-469569)