# Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

> A sourced UK public sector contract award published by NHS COMMERCIAL SOLUTIONS.

## Key facts

- Buyer: [NHS COMMERCIAL SOLUTIONS](/buyers/nhs-commercial-solutions/contract-awards)
- Tender value: £400,000,000
- Published: 20 May 2025
- Contract start: 19 January 2026
- Contract end: 18 January 2034
- Stage: pre_procurement
- Procurement category: services
- Notice ID: 09886cf7-f446-44c1-9201-682e5f932a32-846073
- OCID: ocds-b5fd17-4ae4009b-fc03-4c91-95a7-3c8a913f4fe7

## Description

This is a replacement of the existing NHS England endorsed Framework Agreement\. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS\. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process\. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement\. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement\. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process\. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/09886cf7-f446-44c1-9201-682e5f932a32-846073)