# Remote Assistance Tool

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [Softcat Plc](/suppliers/softcat/public-sector-contract-awards)
- Award value: £36,514
- Tender value: £36,514
- Award date: 23 September 2024
- Published: 10 October 2024
- Contract start: 1 October 2024
- Contract end: 30 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: dfec3cee-0758-4b7a-a181-0031cd3ea821-793060
- OCID: ocds-b5fd17-4b4a1b83-efc1-4ee6-ae9f-e430892d4824

## Description

The contract is for a cloud-based Remote Assistance Tool - a software platform will be used by the Buyer's IT Service Desk to establish secure remote access and control of desktops, laptops and mobile devices\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dfec3cee-0758-4b7a-a181-0031cd3ea821-793060)