# Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD

> A sourced UK public sector contract award published by Sandwell Metropolitan Borough Council.

## Key facts

- Buyer: [Sandwell Metropolitan Borough Council](/buyers/sandwell-metropolitan-borough-council/contract-awards)
- Supplier: [Sera Neon Ltd](/suppliers/sera-neon/public-sector-contract-awards)
- Award value: £794,300
- Award date: 1 December 2025
- Published: 2 December 2025
- Contract start: 1 January 2026
- Contract end: 31 December 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 854a0edc-dcaa-43e3-bd40-b4f962275736-874397
- OCID: ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e

## Description

Sandwell Metropolitan Borough Council \(SMBC\) is seeking a qualified Managed Service Provider \(MSP\) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion\. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system\. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust\. The current support contract, delivered by Infosys, is due to end on 31st December 2025

## Related contract awards

- [Quotation for Site Stabilisation Works at the Location of Stanhope Road, Smethwick, Sandwell, West Midlands - AWARD](/contracts/ocds-b5fd17-cd0087d2-3462-4a10-b894-2be988078e86) — Sandwell Metropolitan Borough Council
- [Minor Aids and Adaptations Delivery - AWARD](/contracts/ocds-b5fd17-45b180c4-827e-4b4e-b812-895fa8518954) — Sandwell Metropolitan Borough Council
- [Equality, Diversity and Inclusion Development Programme - AWARD](/contracts/ocds-b5fd17-15d29acd-f8db-4994-be9a-5e64f417e2d3) — Sandwell Metropolitan Borough Council
- [Passivhaus Certifier for the Construction of Causeway Green Primary School - AWARD](/contracts/ocds-b5fd17-bf02a340-e9d2-4f24-b1eb-a94b3b9f9ff8) — Sandwell Metropolitan Borough Council
- [Implementation Advisory and Support Services](/contracts/ocds-b5fd17-0a6aee66-9f95-47bc-9bb3-5a7161e9f436) — UK SHARED BUSINESS SERVICES LIMITED
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736-874397)