# WP1754- PagerDuty

> A sourced UK public sector contract award published by Government Digital Service.

## Key facts

- Buyer: [Government Digital Service](/buyers/government-digital-service/contract-awards)
- Supplier: [PagerDuty](/suppliers/pagerduty/public-sector-contract-awards)
- Award value: £6,865,607
- Tender value: £6,866,449
- Award date: 12 April 2019
- Published: 23 April 2019
- Contract start: 19 April 2019
- Contract end: 18 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: e10f795b-bb7f-4e8b-8cd4-e73d98274995-285411
- OCID: ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c

## Description

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams\. It collects alerts from monitoring tools resulting from business impacting incidents, gives an overall view of monitoring alarms, and alerts on-duty engineers if there's a problem\. It manages on-call rotas, scheduling and alert escalations\.

## Related contract awards

- [Content Delivery Network](/contracts/ocds-b5fd17-3ff8ba9a-646f-4be4-a74e-c76b9bf3b4b4) — Government Digital Service
- [Zendesk Licences \(2025\)](/contracts/ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87) — Government Digital Service
- [Semantic Layer Tool](/contracts/ocds-b5fd17-af81255d-38a7-4c28-972b-1b6c447edde6) — Government Digital Service
- [SiteImprove](/contracts/ocds-b5fd17-f0018edc-19ca-4f83-986e-a859052ada7b) — Government Digital Service
- [Alerting and Incident Management Tooling](/contracts/ocds-b5fd17-11360e12-11c1-4e67-b75b-d958e985e171) — H M REVENUE &amp; CUSTOMS
- [WP1852- Alarm Aggregation and Dispatching Service \(PagerDuty\)](/contracts/ocds-b5fd17-2056bd16-1720-43af-ade0-2995484237e2) — Government Digital Service
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e10f795b-bb7f-4e8b-8cd4-e73d98274995-285411)
