# Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council

> A sourced UK public sector contract award published by Hertfordshire County Council.

## Key facts

- Buyer: [Hertfordshire County Council](/buyers/hertfordshire-county-council/contract-awards)
- Supplier: [Serco Limited](/suppliers/serco/public-sector-contract-awards)
- Award value: £4,742,285
- Tender value: £4,742,285
- Award date: 28 March 2023
- Published: 4 May 2023
- Contract start: 1 April 2023
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 8cdb4897-7433-42f0-a0c6-8a40a16643b6-628391
- OCID: ocds-b5fd17-4c9be80e-a4c6-4127-ad3c-57433ac00be8

## Description

Awarded Contract - the contract has been awarded to a supplier\. Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres\. The successful supplier is Serco Limited\. The Contract period will be for twelve months\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8cdb4897-7433-42f0-a0c6-8a40a16643b6-628391)