# Customer Centric Training

> A sourced UK public sector contract award published by Futures Housing Group.

## Key facts

- Buyer: [Futures Housing Group](/buyers/futures-housing-group/contract-awards)
- Tender value: £45,000
- Published: 5 August 2024
- Contract start: 1 October 2024
- Contract end: 1 March 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 9d2f3096-8095-410e-8d99-3c63633a9bbf-774385
- OCID: ocds-b5fd17-4cc4afe3-ea77-428b-9d86-97c9b5163ed1

## Description

New legislations impact on how FHG should engage with customers, such as the Social Housing Review and new consumer standards regulations\. The Regulator and Ombudsman have received greater power to review and assess how organisation work with customers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9d2f3096-8095-410e-8d99-3c63633a9bbf-774385)