# Verint support renewal 2022-2023

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Ombudsman Service](/buyers/financial-ombudsman-service/contract-awards)
- Contract winner: [BOXXE LIMITED](/contract-winners/boxxe/public-sector-contract-awards)
- Award value: £48,595
- Tender value: £48,595
- Award date: 1 July 2022
- Published: 12 July 2022
- Contract start: 12 July 2022
- Contract end: 11 July 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 0a10c0f5-25b5-438c-8dbc-3ecd2d89f9fa-553857
- OCID: ocds-b5fd17-4d6cec05-2599-4432-8d10-2129320bfbda

## Description

This is a solution that provides scheduling for all our case handling staff across general casework and mass claims\. In addition to providing the scheduling, it also provides self-service holiday management \(which feeds into Workday\) and schedule adherence\.

## Related contract awards

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- [Provision of Temporary Workers](/contracts/ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749): Financial Ombudsman Service
- [GB-Glasgow: Dev Ops SaaS Solution \(Copado\)](/contracts/ocds-b5fd17-9a2007dd-9719-43b0-976b-baf93f0b4027): Student Loans Company
- [C0816 \(C0660\) Provision of a One Stop for Technology Products &amp; Associated Services](/contracts/ocds-b5fd17-797a396a-cf8e-40df-9703-b87129e1fc9a): NATIONAL WEALTH FUND LIMITED
- [CP2775-26 Early Help Case Management Solution](/contracts/ocds-b5fd17-ca9b2298-0bbc-4e08-8188-5a656255eee9): Devon County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0a10c0f5-25b5-438c-8dbc-3ecd2d89f9fa-553857)
