# 007026 - Revenue and Benefits Portal with Integrated Forms

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Newcastle City Council](/buyers/newcastle-city-council/contract-awards)
- Tender value: £700,000
- Published: 9 October 2019
- Planned start: 14 January 2020
- Planned end: 13 October 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 2ff05efb-f89c-4f2c-9d44-85327814955d-318330
- OCID: ocds-b5fd17-4d83c0e6-0318-4d2e-965e-81363abe863f

## Description

Newcastle City Council \(NCC\) has established a project to replace its existing revenue and benefits portal and online revenues forms\. Tenders are invited for the supply of services in respect of a revenues and benefits portal supported by a predesigned, online integrated forms package for revenues and AI "chatbot"\. The current portal is under licence for support and maintenance purposes until 14 January 2020\. It is essential that the implementation of the new portal does not extend beyond this date\. All functionality must be live and tested prior to the cessation of the current contract and by 14 January 2020\. The predesigned, online integrated forms package is a new requirement and ideally should be live and tested by 1 March 2020 to compliment the portal, however as this is not as contractually urgent, it can be delayed slightly\.

## Related contract awards

- [GB-Tyne: TPPL Newcastle City Council HCC Lot 2 - 1 x Peugeot E Expert \(33517\)](/contracts/ocds-b5fd17-4d91f65d-58a7-47ad-b57a-b52221ee181f): Newcastle City Council
- [GB-Tyne: TPPL Newcastle City Council HCC Lot 1 - 1 x Dacia Jogger Extreme Hybrid 7 Seat \(32450\)](/contracts/ocds-b5fd17-f06e423f-d934-44ef-9942-452596f31ea7): Newcastle City Council
- [Pottery Bank Phase 2](/contracts/ocds-b5fd17-8ac9facd-9059-4b00-9c3d-510f0ca2f361): NEWCASTLE CITY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2ff05efb-f89c-4f2c-9d44-85327814955d-318330)