# Professional Services for supporting Microsoft Technologies - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Norfolk County Council](/buyers/norfolk-county-council/contract-awards)
- Contract winner: [Phoenix Software Ltd](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £129,000
- Award date: 11 April 2023
- Published: 13 April 2023
- Contract start: 17 April 2023
- Contract end: 16 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 8ee071db-aacf-4979-b689-38e1ae3e1cc1-635119
- OCID: ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43

## Description

Norfolk County Council has retendered the council's existing service contract for Professional Services for supporting Microsoft Technologies\. The Council is purchasing support to: o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists\. o Reduce of resolution time for incidents and problems related to Microsoft technologies\. o Reduce the number of incidents and problems related to Microsoft technologies\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1-635119)