# BTA2005 IT Service Desk

> A sourced UK public sector contract award published by British Tourist Authority t/a VisitBritain/VisitEngland.

## Key facts

- Buyer: [British Tourist Authority t/a VisitBritain/VisitEngland](/buyers/british-tourist-authority-t-a-visitbritain-visitengland/contract-awards)
- Supplier: [Little Fish \(UK\) Limited](/suppliers/little-fish-uk/public-sector-contract-awards)
- Award value: £218,791
- Tender value: £218,791
- Award date: 1 October 2024
- Published: 28 October 2024
- Contract start: 1 October 2024
- Contract end: 30 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 5d68d637-cd17-42c0-8c65-dc3b98564659-797557
- OCID: ocds-b5fd17-4dd3ad45-adef-4545-80dc-a13711dd4242

## Description

Service Desk outsource replacement\. Route to market Framework Further Competition\. CCS Technology Services 3\. RM6100\.

## Related contract awards

- [BTA2211 PaloAlto Prisma VPN Service](/contracts/ocds-b5fd17-9039eeea-5db0-4c1f-8857-c004fc52f9c4) — British Tourist Authority t/a VisitBritain/VisitEngland
- [BTA2177 - Analytics 360 with GA4 Properties](/contracts/ocds-b5fd17-dbbc3d75-241a-49b4-8357-e5145eb5bd5f) — British Tourist Authority t/a VisitBritain/VisitEngland
- [BTA2173 BTA Microsoft licences Procurement](/contracts/ocds-b5fd17-37fbb844-40ed-4fd5-94b6-09409c42407b) — British Tourist Authority t/a VisitBritain/VisitEngland
- [BTA2176 - Search engine optimization Marketing for VB and VW Web](/contracts/ocds-b5fd17-8a1c9500-ac27-4d0e-a067-d3ca60859624) — British Tourist Authority t/a VisitBritain/VisitEngland
- [Cloud Configuration Improvements](/contracts/ocds-b5fd17-6bf00f8e-696f-48a5-861a-b4dc3c9cf0b2) — West Yorkshire Combined Authority
- [SIAM2 \(Service Integration and Management\) and Associated Services](/contracts/ocds-b5fd17-949a4605-198b-45b2-98c9-b868c5579c03) — The Insolvency Service
- [DLUHC Service Desk Support Services](/contracts/ocds-b5fd17-0d418bf8-6951-4c66-9456-e905400ec7fc) — DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
- [Platform Housing Group is seeking proposals from experienced and qualified SOC suppliers to provide a 24/7/365 security monitoring and analysis service for our operations\. The purpose of this tender is to identify a supplier who can provide comprehensive security monitoring and analysis services to help detect, analyse, and respond to security incidents\.](/contracts/ocds-b5fd17-ce5c25d9-9b91-4175-b5d0-d80b7b3c03ef) — Platform Housing Group
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon & Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5d68d637-cd17-42c0-8c65-dc3b98564659-797557)