# Provision of Service Desk Digital Solutions

> A sourced UK public sector contract award published by Suffolk County Council.

## Key facts

- Buyer: [Suffolk County Council](/buyers/suffolk-county-council/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £87,672
- Tender value: £87,672
- Award date: 16 September 2022
- Published: 12 October 2022
- Contract start: 20 September 2022
- Contract end: 19 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f9f56947-5f94-4015-832c-98bb1f8f9361-579834
- OCID: ocds-b5fd17-4de2caab-cbb0-4c02-88ea-58e38080890a

## Description

Contract awarded published here for transparency purposes\. G-Cloud 12 call off framework for the provision of Service Desk solution, including licenses maintenance and support\.

## Related contract awards

- [Feel Good Suffolk Evaluation - AWARD](/contracts/ocds-b5fd17-c2db6246-6756-4f23-8967-754c1e6c87fc) — Suffolk County Council
- [Healthwatch Suffolk Services](/contracts/ocds-b5fd17-e16a01e6-0b6c-4495-b021-a85c7635c80b) — Suffolk County Council
- [Plug In Suffolk Car Clubs](/contracts/ocds-b5fd17-99761e1f-43af-41d3-8edc-37ed4024b2a4) — Suffolk County Council
- [Suffolk Lived Experience Engagement Project \(SLEEP\)](/contracts/ocds-b5fd17-23af65cc-7b79-4e24-ba3f-ce53e3e0daaf) — Suffolk County Council
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust
- [AI assisted EHCP drafting tool](/contracts/ocds-b5fd17-fdd2e27c-3c1c-4fef-956e-8db7930a9561) — Southampton City Council
- [Provision of Service Standard Contract: Contract for Insurance Advisory Services](/contracts/ocds-b5fd17-ca5109d5-0cf6-432b-9427-8343f18db8de) — Merseyside Waste Disposal Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f9f56947-5f94-4015-832c-98bb1f8f9361-579834)
