# Enterprise Management System

> A sourced UK public sector contract award published by Liverpool John Moores University.

## Key facts

- Buyer: [Liverpool John Moores University](/buyers/liverpool-john-moores-university/contract-awards)
- Published: 29 August 2024
- Contract start: 1 October 2024
- Contract end: 29 September 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: a657f1ad-831d-4e5b-90a3-79ba16d7ea1c-781055
- OCID: ocds-b5fd17-4e036420-2dcc-442a-9817-54cd592c79d4

## Description

The University is seeking to procure a cloud-based Enterprise Service Management \(ESM\) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users \(>400\) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach\. Additional information: Express an interest to access documentation\. Any queries pertaining to this Procurement exercise must be submitted via the Intend portal https://in-tendhost\.co\.uk/ljmu \(Correspondence Function\)\. Please do not contact via direct email or telephone, as we will not respond\. Is a Recurrent Procurement Type? : No

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a657f1ad-831d-4e5b-90a3-79ba16d7ea1c-781055)