# Network Services 2 CCs Framework RM3808 Lots 5,10 & 13

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [University of Cumbria](/buyers/university-of-cumbria/contract-awards)
- Published: 4 January 2021
- Planned start: 1 April 2021
- Planned end: 29 March 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: 00de1c57-d377-4941-95cb-5c802cc553b8-403547
- OCID: ocds-b5fd17-4ec725d8-1c93-4b55-b804-e9616ad07461

## Description

The University of Cumbria is looking to engage a supplier to migrate all existing fixed line telephony to a fully cloud hosted solution using Microsoft Teams Voice including an integrated Contact Centre\. Supplier also to provide a support agreement covering all elements of the proposed solution on an annual basis over the contract period\. Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [London Security](/contracts/ocds-b5fd17-1c2e0d9c-250a-401e-941e-dda86bdf58fa): University of Cumbria
- [Microsoft Direct Routing Carrier Services and Contact Centre Services](/contracts/ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e): University of Cumbria
- [Microsoft Direct Routing Carrier Services and Contact Centre Services](/contracts/ocds-b5fd17-464e01da-fb65-49db-8507-44771035380d): University of Cumbria

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/00de1c57-d377-4941-95cb-5c802cc553b8-403547)