# IT Service Management &amp; Tooling Consultancy

> A sourced UK public sector contract award published by Intellectual Property Office.

## Key facts

- Buyer: [Intellectual Property Office](/buyers/intellectual-property-office/contract-awards)
- Supplier: [Mozaic Services Limited](/suppliers/mozaic-services/public-sector-contract-awards)
- Award value: £41,000
- Tender value: £41,000
- Award date: 21 February 2022
- Published: 24 February 2022
- Contract start: 28 February 2022
- Contract end: 27 May 2022
- Stage: awarded
- Notice ID: d106c52a-b794-4f37-a0cc-f22069b45364-513151
- OCID: ocds-b5fd17-4f6b461b-a86a-4e77-a385-5baffb96b3d3

## Description

1\. Identify requirements for ITSM software 2\. Perform a gap analysis and benchmarking to assess the current ITSM capability 3\. Identify potential technology tools to equip ITSM at the IPO for the future

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d106c52a-b794-4f37-a0cc-f22069b45364-513151)
