Contract award record
Workforce Management
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£1,176,623
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The Supplier will provide Workforce Management (WFM) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool.
The WFM service will support c.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation.