# Caseload Manager & Collections - Income Analytics & Engagement Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [REGENDA LIMITED](/buyers/regenda-limited/contract-awards)
- Contract winner: [VOICESCAPE LIMITED](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £275,760
- Award date: 31 January 2025
- Published: 14 February 2025
- Contract start: 2 June 2025
- Contract end: 1 June 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 5f09a3f4-9074-4759-bfa2-f177fdc6f394-826513
- OCID: ocds-b5fd17-501230b7-73ce-4f7b-af7d-e2813c93ce0a

## Description

Provision of Voicescape Caseload Manager and Collections

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- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6): Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa): Flagship Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5f09a3f4-9074-4759-bfa2-f177fdc6f394-826513)