# Customer Experience Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Contract winner: Govmetric CX - Rol Solutions Ltd
- Award value: £90,000
- Tender value: £90,000
- Award date: 20 October 2022
- Published: 19 October 2022
- Contract start: 31 October 2022
- Contract end: 31 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: a888f673-bfda-4aae-9c3a-eec1d8b021f9-582119
- OCID: ocds-b5fd17-5022b2e1-b41f-48e5-ac08-0f949231ab2e

## Description

SCC is tendering for a customer satisfaction ICT interface, to be rolled out over several tranches to support all SCC services with Customer Satisfaction surveys in line with its contract specification\. The surveys will be customized to the service requirements, and integrate with several SCC ICT platforms\. Additional information: This procurement is a call off from CCS G cloud

## Related contract awards

- [Tarmac Call Offs](/contracts/ocds-b5fd17-a27c7014-b4be-433c-be30-d4cc3047792a): Staffordshire County Council
- [IA3213 Staffordshire Children and Young People's Flexible Framework Contract Awards](/contracts/ocds-b5fd17-5edb3b34-46d6-472d-a2ad-5ff332b6a605): Staffordshire County Council
- [For the provision of Transport of Service Users \(Children and Adult Services\) within Staffordshire](/contracts/ocds-b5fd17-21199728-178b-46d9-a0be-317d10b7da43): Staffordshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a888f673-bfda-4aae-9c3a-eec1d8b021f9-582119)