# SISYS Service Agreement for Equipment and Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MINISTRY OF DEFENCE](/buyers/ministry-of-defence/contract-awards)
- Contract winner: CHUBB SYSTEMS LIMITED
- Award value: £14,977
- Tender value: £14,977
- Award date: 5 November 2019
- Published: 7 November 2019
- Contract start: 6 November 2019
- Contract end: 5 November 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 1b338692-0a1b-4b45-8faa-4707c0f2b8eb-324476
- OCID: ocds-b5fd17-504511fd-0f85-499b-b66f-17b74c752a76

## Description

A Service Agreement to give support to Sisys terminals including: • Full telephone support on all SISYS supplied software • Free software support updates where applicable, excludes bespoke software • Telephone Helpdesk Support • Priority over non-support customers • Annual update of software and hardware • 2 Desktop Cameras

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- [DHSC: WIST: FGO: Maintenance for Parliament TV](/contracts/ocds-b5fd17-7d8eb0d1-2edc-48c5-93d2-a5cfdc4c3bf3): Department of Health and Social Care

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1b338692-0a1b-4b45-8faa-4707c0f2b8eb-324476)