# EHRC 1617-44 Finance Systems - Second and Third Line Support

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Equality and Human Rights Commission](/buyers/equality-and-human-rights-commission/contract-awards)
- Tender value: £120,000
- Published: 6 March 2017
- Planned start: 23 May 2017
- Planned end: 22 May 2018
- Stage: open_tender
- Procurement category: services
- Notice ID: c3257e47-7594-4ea8-8a6a-a1439d996986-133684
- OCID: ocds-b5fd17-50d82a89-3165-4bd7-a55b-37f724b21f2f

## Description

The Commission wishes to procure a supplier who will be the single source of second and third line support for our portfolio of finance software training and support as required best practice advice and guidance concerning upgrading and patching of systems\. Act as source of patching software and notification\. The successful bidder will provide a support service acting as a second and third line to the Commission's in-house ICT Service Desk\. The supplier can therefore expect to have contact with the Commission's IT department as well as the Finance department's user base\. Additional information: Instructions to Suppliers: To access the opportunity select the Contact Us button on our home page of www\.equalityhumanrights\.com https://www\.equalityhumanrights\.com/en/contact-us Then select Procurement Opportunities https://www\.equalityhumanrights\.com/en/contact-us/procurement-opportunities \(75 characters no spaces\) followed by Procurement Portal https://procurement\.equalityhumanrights\.com/procontract/ehrc/supplier\.nsf/frm\_ho me?ReadForm \(91 characters no spaces\) Once at the Portal select the stated opportunity and follow the instructions

## Related contract awards

- [EHRC 2627-09 User Research Platform](/contracts/ocds-b5fd17-4ca2847b-5440-4dc2-babf-ec6c4681827e): Equality and Human Rights Commission
- [EHRC 2324-05 A0213 IT Engineer](/contracts/ocds-b5fd17-58757a0d-f052-418f-a16b-3b21bfffad19): Equality and Human Rights Commission
- [Statutory Report User Research](/contracts/ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9): Equality and Human Rights Commission

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c3257e47-7594-4ea8-8a6a-a1439d996986-133684)