# Tender for the provision of an Enterprise Service Management Tool

> A sourced UK public sector contract award published by Housing 21.

## Key facts

- Buyer: [Housing 21](/buyers/housing-21/contract-awards)
- Tender value: £500,000
- Published: 31 May 2022
- Contract start: 10 October 2022
- Contract end: 9 October 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 26b0d0e0-87bc-4c5b-a117-dd4bba727184-543104
- OCID: ocds-b5fd17-515f9418-a743-4e2a-be10-a28273943b6f

## Description

The aim of this project is to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/26b0d0e0-87bc-4c5b-a117-dd4bba727184-543104)