# Contact Centre Transformation to a Hosted Solution

> A sourced UK public-sector contract award published by Tameside Metropolitan Borough Council.

## Key facts

- Public buyer: [Tameside Metropolitan Borough Council](/buyers/tameside-metropolitan-borough-council/contract-awards)
- Contract winner: [PricewaterhouseCoopers \(LLP\) PwC](/contract-winners/pricewaterhousecoopers-llp-pwc/public-sector-contract-awards)
- Award value: £240,000
- Tender value: £240,000
- Award date: 26 October 2025
- Published: 13 November 2025
- Contract start: 27 October 2025
- Contract end: 30 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6229e4fc-8660-48b9-b363-d9b2c7a9abed-872059
- OCID: ocds-b5fd17-5225663c-f041-4880-930c-78d5f2c563b0

## Description

Contact Centre Transformation to a Hosted Solution

## Related contract awards

- [Lot 4 - Tameside Metropolitan Borough Council](/contracts/ocds-b5fd17-4568d828-778f-40a2-a7a2-242041c27420): Tameside Metropolitan Borough Council
- [Lot 4 - Tameside Metropolitan Borough Council](/contracts/ocds-b5fd17-773cf41c-35f4-41d3-ac72-9a089ac373af): Tameside Metropolitan Borough Council
- [Lot 4 - Tameside Metropolitan Borough Council](/contracts/ocds-b5fd17-4c56a1df-3060-464f-866e-1f859688078f): Tameside Metropolitan Borough Council
- [Contact Centre Transformation to a Hosted Solution \(CCaaS\)](/contracts/ocds-b5fd17-28f5b75f-dc0a-41f8-9f26-b51d2c679129): Peterborough City Council
- [Cyber Incident Response Retainer](/contracts/ocds-b5fd17-4daae99d-3a6d-4372-a06b-1c01d7fddf6f): Home Office
- [EU Exit Comms Settlement Scheme](/contracts/ocds-b5fd17-22f6bf4d-0e3b-44df-b4b8-d6fa276c5988): Home Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6229e4fc-8660-48b9-b363-d9b2c7a9abed-872059)