Contract award record
In journey' Customer insight 2021
Notice details
- Published
- Category
- services
- Buyer region
- South East
- Source
- View official notice
Public buyer and contract winner
Award value£300,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The aim of the research is to design, undertake and report on 'in journey' customer insight to gain a customer perspective of major scheme roadworks on the strategic road network on an ongoing, monthly basis. The purpose of the research is to provide project teams with data and recommendations, that are used to drive improvements on individual schemes in order to increase customer satisfaction of roadworks
Additional information: Name of Framework
CCS RM6018
Related awards
From this public buyer
- Microsoft Surface Hub Refresh
£2,322,714 ·
From this contract winner
- NICE Listens Dialogue AI Workshop
£132,213 ·