# MHCLG Shielding Ticketing Software \(Freshdesk\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT](/buyers/ministry-of-housing-communities-and-local-government/contract-awards)
- Contract winner: [Freshworks Inc\.](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £18,870
- Tender value: £18,870
- Award date: 15 July 2020
- Published: 31 July 2020
- Contract start: 15 July 2020
- Contract end: 16 July 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 1808cce4-b576-4cfd-9f03-5ee0e137b057-373496
- OCID: ocds-b5fd17-53118b0d-ccc4-440a-a81e-4d39cfce9dd2

## Description

MHCLG Shielding Ticketing Software \(Freshdesk\) for 12 months\. This contract has been awarded and is published for transparency purposes\.

## Related contract awards

- [MHCLG Recruitment Platform Applicant Tracking System](/contracts/ocds-b5fd17-6f11e061-e512-4a4c-b228-251273aedd8f): Ministry of Housing, Communities and Local Government
- [MMU - Digital User Experience \(UX\) Degree Apprenticeship Level 6](/contracts/ocds-b5fd17-4cfd5cea-c8d4-4ef3-93fe-2f296fae0b52): Ministry of Housing, Communities and Local Government
- [Lighthouse - Coaching Level 5 - 3 learners](/contracts/ocds-b5fd17-317ea32a-d8f1-41ce-81a0-6f031867e511): Ministry of Housing, Communities and Local Government
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1808cce4-b576-4cfd-9f03-5ee0e137b057-373496)