# GB-Kings Lynn: TSM Surveys

> A sourced UK public sector contract award published by Freebridge Community Housing Limited.

## Key facts

- Buyer: [Freebridge Community Housing Limited](/buyers/freebridge-community-housing-limited/contract-awards)
- Supplier: [The Leadership Factor Limited](/suppliers/leadership-factor/public-sector-contract-awards)
- Award value: £109,535
- Tender value: £109,535
- Award date: 1 July 2024
- Published: 2 October 2024
- Contract start: 8 July 2024
- Contract end: 7 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 7bb7522e-d909-46ca-9816-e3fc59830c5c-790384
- OCID: ocds-b5fd17-5353f0c5-a372-4f77-ab82-7367414a0510

## Description

Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures \(TSM\) and analysis\. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for 7,000 homes owned and managed by Freebridge that is in line with the regulator's specific requirements\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Cyber Security SOC &amp; SEIM](/contracts/ocds-b5fd17-9863852e-4899-42fd-b478-234213b0627d) — Freebridge Community Housing Limited
- [GB-Kings Lynn: Shared Ownership Sales Consultant](/contracts/ocds-b5fd17-03b8b680-d944-4ccf-bcc9-08cc360285e5) — Freebridge Community Housing Limited
- [HRIS](/contracts/ocds-b5fd17-7f828d87-3203-47ad-94b6-dac4abe0f51d) — Freebridge Community Housing Limited
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- [TENANT AND EMPLOYEE SATISFACTION SURVEYS](/contracts/ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9) — Wakefield and District Housing Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7bb7522e-d909-46ca-9816-e3fc59830c5c-790384)
